Products & Services
Products & Services
BT offers a wide range of products and services to help your business cope with today's increasingly complex global communications. Choose one of these products or services to learn how we can help.
Customer Relationship Management
- BT Onsite Contact
- BT Optimise Contact
- BT Onsite Contact Avaya
- BT Onsite Contact Cisco
- BT Onsite Contact Genesys
- BT Auto Contact
- BT Cloud Contact
- BT Inbound Contact
- BT Internet Connect
- BT IP Connect Global
- BT IP Connect Ireland
- BT Connect Applications
- BT Ethernet Connect
Unified Communications & Collaboration
BT Compute & Data Centre
- Contact Centre Services
- Connectivity Solutions
- End User Computing
- Business Collaboration
- BT Smart Support
- ICT Partners
- BT Training Solutions
Whatever your business challenges, wherever you are, BT Ireland can tailor solutions to meet your business needs. What type of business are you?
Operating globally presents as many challenges as opportunities. BT understands what these challenges are and how to overcome them.
Spread across Ireland and the UK, business faces many challenges to keep sites connected and people on top of everything that’s going on.
Business can thrive, even in tough times but your cost base must be carefully managed. BT communication solutions are just what’s needed.
How can you build a sustainable organisation? Communicate effectively? Create a customer focused organisation? Create a secure and risk resilient organisation? Increase efficiency? BT have the answers to these questions and more.
BT Compute offers dedicated and expert data centre services delivered from our state-of-the-art centres in Dublin and Belfast.
Social media and mobile devices are fundamentally remapping the relationship between companies and their customers.
Embrace the benefits of Bring Your Own Device with the right networking infrastructure from BT and Cisco.
Sustainability offers significant opportunities for both your organisation and the environment.
You can never eliminate risk entirely. It has always been part of doing business.
Efficiency improvements usually take place at a department or line of business level
To our customers we are unique — no other company has the scope, reach and capability that can help their business succeed. We provide business and government organisations the full scope of all their communications and IT services securely and efficiently.
BT is one of the world's leading providers of communications solutions and services operating in more than 170 countries.
BT operates across Northern Ireland and the Republic of Ireland as an all island operation, headquartered in Belfast and Dublin, and employing close to 3,000 people.
BT believes that the future of communications depends on continuous infrastructure development as well as using the most innovative and sophisticated technology.
Quality is inherent in the way BT Ireland does business and how we manage our processes and our people.
BT Ireland recognises that in our day-to-day operations, we as a business inevitably impact on the environment in a number of ways.
This guide is the result of telecoms industry co-operation to help and inform telecoms users with disabilities what different telecoms companies offer.
BT is totally committed to providing you with the best possible customer service, whether you are dealing with us over the phone, by post, or online.
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- BT Blog
- BT Ireland Wholesale
The ‘Bring Your Own Device’ revolution is here.
Is your business ready?
The world of work is changing. Employees now expect to work very differently to a generation ago. Their personal devices (mobile phones,tablets and laptops) often have more power and a greater personalised user experience than their work equivalent. It was only a matter of time before employees wanted to use these personal devices at work and have the same access to systems and applications that they use on their business-provided devices.
There are undoubtedly genuine advantages in terms of flexibility and productivity. However, if these personal devices are not managed correctly trying to get this access can cause a serious security headache, and leave your business dangerously exposed to a wide and growing list of risks.
In this special edition of ‘BT Business Today’, BT Ireland’s quarterly business newsletter, we examine the Bring Your own Device (BYOD) issue and explore the implications for Irish businesses and how they should approach this unstoppable phenomenon.
BT will run a free online webinar on 11th December 2012. To register your interest visit the BYOD section on the BT Ireland website.
Every organisation needs to think about the implications of BYOD, from a legal and security perspective.
As Irish businesses prepare for the full implications of the BYOD revolution the range of variables to consider seems to grow, and grow. They range from the trivial to the complex. Some of the more serious ones could potentially expose your business to risks serious enough to shut you down.
There's a huge amount of interest in the topic of Bring Your Own Device (BYOD). Whether you're thinking of rolling out BYOD in the next 6 months or deciding not to allow it, it's important to have a policy in place. A clear policy helps your employees understand what they can and can't do with their own devices.
Ashley Furness, CRM Market Analyst at Software Advice, provides four strategies regarding a successful and secure deployment and use of BYOD.
Back in 1981, Dolly Parton sang about ‘working nine to five’. Now, we are in an era where a workforce can collaborate across time zones and territories with people they may never meet in person. We can be talking to Sydney at 10pm and Mumbai at 6am. So nine to five simply doesn’t feature; 5am to 9pm might be more appropriate!
Your data is everywhere. It’s on devices you own and devices you don’t; it’s accessed from within your buildings and without; it’s on your network and it’s in the cloud. Now there are no boundaries, how do you keep your data secure?