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Products & Services
Products & Services
BT offers a wide range of products and services to help your business cope with today's increasingly complex global communications. Choose one of these products or services to learn how we can help.
Voice Services
Customer Relationship Management
- BT Onsite Contact
- BT Optimise Contact
- BT Onsite Contact Avaya
- BT Onsite Contact Cisco
- BT Onsite Contact Genesys
- BT Auto Contact
- BT Cloud Contact
- BT Inbound Contact
- Telenumbers
Unified Communications & Collaboration
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Solutions
Solutions
Whatever your business challenges, wherever you are, BT Ireland can tailor solutions to meet your business needs. What type of business are you?
Global Enterprise
Operating globally presents as many challenges as opportunities. BT understands what these challenges are and how to overcome them.
Multiple sites in Ireland and the UK
Spread across Ireland and the UK, business faces many challenges to keep sites connected and people on top of everything that’s going on.
Single location
Business can thrive, even in tough times but your cost base must be carefully managed. BT communication solutions are just what’s needed.
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Business Needs
Business Needs
How can you build a sustainable organisation? Communicate effectively? Create a customer focused organisation? Create a secure and risk resilient organisation? Increase efficiency? BT have the answers to these questions and more.
Contact Centre solutions – Changing the Customer conversation
Social media and mobile devices are fundamentally remapping the relationship between companies and their customers.
How do I join the BYOD revolution securely?
Embrace the benefits of Bring Your Own Device with the right networking infrastructure from BT and Cisco.
How can I build a sustainable organisation?
Sustainability offers significant opportunities for both your organisation and the environment.
How can I help my business communicate effectively?
What does effective communication mean to your business?
How can I create a customer focused organisation?
Being customer-focused means treating every customer as an individual, and enabling them to do business with you.
How can I create a secure and risk resilient organisation?
You can never eliminate risk entirely. It has always been part of doing business.
How can I increase efficiency across my business?
Efficiency improvements usually take place at a department or line of business level
How can I react to change effectively?
For many organisations it’s a lack of integration in core IT and communication infrastructure.
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About Us
About Us
To our customers we are unique — no other company has the scope, reach and capability that can help their business succeed. We provide business and government organisations the full scope of all their communications and IT services securely and efficiently.
BT Group
BT is one of the world's leading providers of communications solutions and services operating in more than 170 countries.
BT in Ireland
BT operates across Northern Ireland and the Republic of Ireland as an all island operation, headquartered in Belfast and Dublin, and employing close to 3,000 people.
Our Network
BT believes that the future of communications depends on continuous infrastructure development as well as using the most innovative and sophisticated technology.
Quality Certification
Quality is inherent in the way BT Ireland does business and how we manage our processes and our people.
Social & Environment Responsibility
BT Ireland recognises that in our day-to-day operations, we as a business inevitably impact on the environment in a number of ways.
Disability Services
This guide is the result of telecoms industry co-operation to help and inform telecoms users with disabilities what different telecoms companies offer.
Customer Service
BT is totally committed to providing you with the best possible customer service, whether you are dealing with us over the phone, by post, or online.
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Media Centre
Media Centre
From the latest BT press releases to the local news in your area.
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BT Business Today
BT Business Today
BT Ireland’s Newsletter for Irish Business.
BT Business Today latest
Sign up for BT Business Today: email: business@btireland.com with “BT Business Today” in the Subject line.
Business Needs
How can I...?
See how BT Ireland can help your business, whatever your needs.
1800 924 929
How can I react to change effectively?
For many organisations it’s a lack of integration in core IT and communication infrastructure that makes it difficult to react to change.
How can I build a sustainable organisation?
For many organisations it’s a lack of integration in core IT and communication infrastructure that makes it difficult to react to change.
How can I help my business communicate effectively?
What does effective communication mean to your business? Perhaps it’s about improving collaboration to drive stronger business growth.
How can I create a customer focused organisation?
Customer-focused means treating every customer as an individual, and enabling them to do business through whichever channel or device they choose.
How can I create a secure and risk resiliant organisation?
You can never eliminate risk entirely. It has always been part of doing business. But as any successful business knows, when you can identify risk.
How can I increase efficiency across my business?
Efficiency improvements usually take place at a department or line of business level, but this granular approach can only take you so far.
