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Products & Services
Products & Services
BT offers a wide range of products and services to help your business cope with today's increasingly complex global communications. Choose one of these products or services to learn how we can help.
Voice Services
Customer Relationship Management
- BT Onsite Contact
- BT Optimise Contact
- BT Onsite Contact Avaya
- BT Onsite Contact Cisco
- BT Onsite Contact Genesys
- BT Auto Contact
- BT Cloud Contact
- BT Inbound Contact
- Telenumbers
Unified Communications & Collaboration
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Solutions
Solutions
Whatever your business challenges, wherever you are, BT Ireland can tailor solutions to meet your business needs. What type of business are you?
Global Enterprise
Operating globally presents as many challenges as opportunities. BT understands what these challenges are and how to overcome them.
Multiple sites in Ireland and the UK
Spread across Ireland and the UK, business faces many challenges to keep sites connected and people on top of everything that’s going on.
Single location
Business can thrive, even in tough times but your cost base must be carefully managed. BT communication solutions are just what’s needed.
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Business Needs
Business Needs
How can you build a sustainable organisation? Communicate effectively? Create a customer focused organisation? Create a secure and risk resilient organisation? Increase efficiency? BT have the answers to these questions and more.
Contact Centre solutions – Changing the Customer conversation
Social media and mobile devices are fundamentally remapping the relationship between companies and their customers.
How do I join the BYOD revolution securely?
Embrace the benefits of Bring Your Own Device with the right networking infrastructure from BT and Cisco.
How can I build a sustainable organisation?
Sustainability offers significant opportunities for both your organisation and the environment.
How can I help my business communicate effectively?
What does effective communication mean to your business?
How can I create a customer focused organisation?
Being customer-focused means treating every customer as an individual, and enabling them to do business with you.
How can I create a secure and risk resilient organisation?
You can never eliminate risk entirely. It has always been part of doing business.
How can I increase efficiency across my business?
Efficiency improvements usually take place at a department or line of business level
How can I react to change effectively?
For many organisations it’s a lack of integration in core IT and communication infrastructure.
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About Us
About Us
To our customers we are unique — no other company has the scope, reach and capability that can help their business succeed. We provide business and government organisations the full scope of all their communications and IT services securely and efficiently.
BT Group
BT is one of the world's leading providers of communications solutions and services operating in more than 170 countries.
BT in Ireland
BT operates across Northern Ireland and the Republic of Ireland as an all island operation, headquartered in Belfast and Dublin, and employing close to 3,000 people.
Our Network
BT believes that the future of communications depends on continuous infrastructure development as well as using the most innovative and sophisticated technology.
Quality Certification
Quality is inherent in the way BT Ireland does business and how we manage our processes and our people.
Social & Environment Responsibility
BT Ireland recognises that in our day-to-day operations, we as a business inevitably impact on the environment in a number of ways.
Disability Services
This guide is the result of telecoms industry co-operation to help and inform telecoms users with disabilities what different telecoms companies offer.
Customer Service
BT is totally committed to providing you with the best possible customer service, whether you are dealing with us over the phone, by post, or online.
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Media Centre
Media Centre
From the latest BT press releases to the local news in your area.
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BT Business Today
BT Business Today
BT Ireland’s Newsletter for Irish Business.
BT Business Today latest
Sign up for BT Business Today: email: business@btireland.com with “BT Business Today” in the Subject line.
News
BT Young Scientist & Technology Exhibition
BT Young Scientist & Technology Exhibition
The BT Young Scientist & Technology Exhibition, now approaching the 49th event, is one of the finest showcases in the world for science, technology and mathematics. This all island exhibition, which is organised and sponsored by BT, provides a platform for our young scientists and technologists to come together to investigate theories, discover new technologies and advance current knowledge through innovation.
Continued focus is needed on developing as a knowledge economy. We believe that our investment in, and commitment to, this exhibition encourages schools throughout the island to have a passion and interest in those very skills that will help Northern Ireland and the Republic of Ireland advance and thrive.
The success of the event endorses our investment and commitment. A record number of projects were entered this year from across the island and previous winners have gone on to enjoy success at a European level at the European Union Contest for Young Scientists.
There are a number of people and organisations that BT works with every year to make this event the success that it is — the Departments of Education North and South, the judges, our co-sponsors and exhibitors and of course the students themselves.
The BT Young Scientist & Technology Exhibition is held in Dublin every January. For more information on the exhibition, visit www.btyoungscientist.com
The success is that thousands of students go through a process and many of them start to understand the value of scientific research and get enjoyment out of it. And in addition, more than 40,000 members of the public come to the RDS to enjoy this festival of science.’
Colm O’Neill , CEO, BT Ireland
Visit our www.btyoungscientist.com website to see what we are up to at the 2013 exhibition