Products & Services
Products & Services
BT offers a wide range of products and services to help your business cope with today's increasingly complex global communications. Choose one of these products or services to learn how we can help.
Customer Relationship Management
- BT Onsite Contact
- BT Optimise Contact
- BT Onsite Contact Avaya
- BT Onsite Contact Cisco
- BT Onsite Contact Genesys
- BT Auto Contact
- BT Cloud Contact
- BT Inbound Contact
Unified Communications & Collaboration
- Data Centre Services
- Contact Centre Services
- Connectivity Solutions
- End User Computing
- Cloud & Hosting Solutions
- Business Collaboration
- ICT Partners
- BT Internet Connect
- BT IP Connect Global
- BT IP Connect Ireland
- BT Connect Applications
- BT Ethernet Connect
Whatever your business challenges, wherever you are, BT Ireland can tailor solutions to meet your business needs. What type of business are you?
Operating globally presents as many challenges as opportunities. BT understands what these challenges are and how to overcome them.
Spread across Ireland and the UK, business faces many challenges to keep sites connected and people on top of everything that’s going on.
Business can thrive, even in tough times but your cost base must be carefully managed. BT communication solutions are just what’s needed.
How can you build a sustainable organisation? Communicate effectively? Create a customer focused organisation? Create a secure and risk resilient organisation? Increase efficiency? BT have the answers to these questions and more.
Social media and mobile devices are fundamentally remapping the relationship between companies and their customers.
Embrace the benefits of Bring Your Own Device with the right networking infrastructure from BT and Cisco.
Sustainability offers significant opportunities for both your organisation and the environment.
What does effective communication mean to your business?
Being customer-focused means treating every customer as an individual, and enabling them to do business with you.
You can never eliminate risk entirely. It has always been part of doing business.
Efficiency improvements usually take place at a department or line of business level
For many organisations it’s a lack of integration in core IT and communication infrastructure.
To our customers we are unique — no other company has the scope, reach and capability that can help their business succeed. We provide business and government organisations the full scope of all their communications and IT services securely and efficiently.
BT is one of the world's leading providers of communications solutions and services operating in more than 170 countries.
BT operates across Northern Ireland and the Republic of Ireland as an all island operation, headquartered in Belfast and Dublin, and employing close to 3,000 people.
BT believes that the future of communications depends on continuous infrastructure development as well as using the most innovative and sophisticated technology.
Quality is inherent in the way BT Ireland does business and how we manage our processes and our people.
BT Ireland recognises that in our day-to-day operations, we as a business inevitably impact on the environment in a number of ways.
This guide is the result of telecoms industry co-operation to help and inform telecoms users with disabilities what different telecoms companies offer.
BT is totally committed to providing you with the best possible customer service, whether you are dealing with us over the phone, by post, or online.
- Media Centre
- BT Business Today
Products & services
BT IP Connect Ireland
1800 924 929
BT IP Connect Ireland
BT IP Connect Ireland is a flexible network that’s reliable, sustainable and simple. IP Connect Ireland lets you connect different sites with different needs, locally and nationally and the UK, in the fastest, most efficient way to unlock your full business potential. It can simplify your communications over a single IP VPN (MPLS) network with built-in security and scope to expand.
IP Connect – a new dimension of IP VPN networks in Ireland – intelligent, reliable, resilient, part of the BT Connect portfolio of future-proofed next generation network services.
BT IP Connect Ireland has enhanced features with an online Network Performance Management tool to allow you monitor your network performance from anywhere, and Proactive Network Monitoring, 24/7/365 so you know someone in BT is looking out for your business. And with Class of Service options your network will perform the way you need it to, by prioritising traffic that optimises how it supports your ideal business operation.
Network Performance Monitoring portal allows you to see at a glance how your network is performing in real time, and drill down into individual sites and have detailed analysis across a range of metrics.
Smarter IP VPNs work harder for your business
Use our IP Connect Ireland platform to connect your enterprise in the fastest, most efficient way and unlock your full business potential. Be prepared for the future and move to a new dimension of intelligent networks that should be intuitively intelligent, instantly adaptive, totally reliable, highly sustainable and ingeniously simple. You can choose the access option with the performance you need at the right price for each of your sites.
Be fast and flexible, with more access options
You can connect all your sites, from data centres and large company offices to small agents, and choose the right access for each one: Ethernet in the first mile (EFM), DSL and 3G Backup. They all communicate with each other through the network with no need for point-to-point connection, and once the infrastructure is in place you can add new applications and more offices quickly whenever you’re ready. To that, we add Class of Service for fixed-line sites to make sure your applications experience the network performance they need while you benefit from online network performance reporting.
Cut costs, build productivity
Take your business to the next level of efficiency with a single platform that can help you bring voice, video, mobile and conferencing together. Through IP Connect Ireland you can access a whole range of market leading hosted “cloud” services including, BT On Demand Compute (cloud computing), BT Cloud Contact (cloud contact centre) and SIP trunking.
Simplify your management, stay in control
Using one supplier lowers your admin and management costs and gives you more resources to concentrate on your core business. You’ll also get full visibility with clear SLAs, comprehensive reports and your own service desk.
Challenging times means competing like never before. Running your organisation as efficiently as possible and focussing on what you are really good at is the name of the game.
If you are a multi-site business, want to get more from your communications network and want to get back to focussing on your core business, then BT IP Connect Ireland may be the service for you. BT IP Connect Ireland is our next generation IP VPN (MPLS) service. It is the ideal way to connect all of your sites to a single private IP VPN for your organisation’s voice and data applications.
Keeping multiple sites connected
BT IP Connect Ireland connects your local, national and UK sites through a variety of different technologies to maintain the efficient running of your organisation. The service offers you maximum flexibility to stay ahead of the game, meeting changing needs, ensure business continuity and help to reduce your costs. If you have multiple sites that need to communicate with one another and you need to prioritise your key business traffic and aplications over web based traffic and email then BT IP Connect Ireland is the smart option.
Trust the experts
We have an extensive portfolio of network services to meet your requirements in Ireland, UK and the rest of the world.
Our capabilities recognized across the industry by analysts:
- We lead on Network Availability – one of your top 3 priorities – Telemark 2011
- Leaders quadrant of the Gartner Pan European Network Service Providers Magic
- Quadrant for the 7th consecutive year
- Leaders quadrant of the Gartner Global Network Services Providers Magic Quadrant for the 6th year
- In 2010 we were recognized at the World Communications Awards as the “Best Global Operator”.
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Download the BT IP Connect Ireland Datasheet