Products & Services
Products & Services
BT offers a wide range of products and services to help your business cope with today's increasingly complex global communications. Choose one of these products or services to learn how we can help.
Customer Relationship Management
- BT Onsite Contact
- BT Optimise Contact
- BT Onsite Contact Avaya
- BT Onsite Contact Cisco
- BT Onsite Contact Genesys
- BT Auto Contact
- BT Cloud Contact
- BT Inbound Contact
- BT Internet Connect
- BT IP Connect Global
- BT IP Connect Ireland
- BT Connect Applications
- BT Ethernet Connect
Unified Communications & Collaboration
BT Compute & Data Centre
- Contact Centre Services
- Connectivity Solutions
- End User Computing
- Business Collaboration
- BT Smart Support
- ICT Partners
- BT Training Solutions
Whatever your business challenges, wherever you are, BT Ireland can tailor solutions to meet your business needs. What type of business are you?
Operating globally presents as many challenges as opportunities. BT understands what these challenges are and how to overcome them.
Spread across Ireland and the UK, business faces many challenges to keep sites connected and people on top of everything that’s going on.
Business can thrive, even in tough times but your cost base must be carefully managed. BT communication solutions are just what’s needed.
How can you build a sustainable organisation? Communicate effectively? Create a customer focused organisation? Create a secure and risk resilient organisation? Increase efficiency? BT have the answers to these questions and more.
BT Compute offers dedicated and expert data centre services delivered from our state-of-the-art centres in Dublin and Belfast.
Social media and mobile devices are fundamentally remapping the relationship between companies and their customers.
Embrace the benefits of Bring Your Own Device with the right networking infrastructure from BT and Cisco.
Sustainability offers significant opportunities for both your organisation and the environment.
You can never eliminate risk entirely. It has always been part of doing business.
Efficiency improvements usually take place at a department or line of business level
To our customers we are unique — no other company has the scope, reach and capability that can help their business succeed. We provide business and government organisations the full scope of all their communications and IT services securely and efficiently.
BT is one of the world's leading providers of communications solutions and services operating in more than 170 countries.
BT operates across Northern Ireland and the Republic of Ireland as an all island operation, headquartered in Belfast and Dublin, and employing close to 3,000 people.
BT believes that the future of communications depends on continuous infrastructure development as well as using the most innovative and sophisticated technology.
Quality is inherent in the way BT Ireland does business and how we manage our processes and our people.
BT Ireland recognises that in our day-to-day operations, we as a business inevitably impact on the environment in a number of ways.
This guide is the result of telecoms industry co-operation to help and inform telecoms users with disabilities what different telecoms companies offer.
BT is totally committed to providing you with the best possible customer service, whether you are dealing with us over the phone, by post, or online.
- Media Centre
- BT Blog
- BT Ireland Wholesale
Products & services
BT IP Connect Global
BT IP Connect Global
To succeed, organisations need IT and network services that can respond to fluctuating market conditions. BT IP Connect Global gives organisations exactly that flexibility. Our
global IP VPN service offers you a dependable, versatile, secure and fast platform to improve company-wide processes and ensures you can gain maximum value from your enterprise applications. And that, in turn, leads to increased responsiveness.
The key to this lies in its Class-of-Service (CoS) differentiation. What this means is that the network can distinguish between high priority traffic (such as ERP applications, voice and multimedia) and non- time sensitive traffic such as email. It can then prioritise the right traffic in line with your requirements, ensuring your mission critical data applications receive optimal service at all times irrespective of the growth of competing, lower priority traffic.
BT IP Connect Global offers bandwidth options up to 1 Gbps meaning you can select the amount of capacity you need – and grow incrementally from there.
Smarter IP VPNs work harder for your business
Use our IP VPN MPLS platforms to connect your global enterprise in the fastest, most efficient way and unlock your full business potential. Be prepared for the future and move to a new dimension of intelligent networks that should be intuitively intelligent, instantly adaptive, totally reliable, highly sustainable and ingeniously simple. You can choose the access option with the performance you need at the right price for each of your sites.
Be fast and flexible, with more access options
You can connect all your sites, from data centres and large company offices to small agents, and choose the right access for each one: leased line, Ethernet, DSL or internet-based hybrid VPN. They all communicate with each other through the network with no need for point-to-point connection, and once the infrastructure is in place you can add new applications and more offices quickly whenever you’re ready.
Cut costs, build productivity
Take your business to the next level of efficiency by removing the need for multiple networks with a single platform that can be the basis for bringing your voice, video, mobile and conferencing services together in 197 countries.
Simplify your management, stay in control
Using one supplier lowers your admin and management costs and gives you more resources to concentrate on your core business. You’ll also get full visibility with clear SLAs, comprehensive reports and your own service desk.
The network has been successful and has met our expectations. It gives us the ability to run European production processes with much greater efficiency, with traffic being prioritised as required.”
- Bill Taylor, Group IT Director, Avon Rubber
- 6 Classes of Service model - Through the 6 Classes of Service model, performance for each application is assured and network utilization is optimized. The model is highly future- proofed, providing total transparency and scalability to support your future business growth.
- Comprehensive performance report: From our BT Global Services Customer Portal, you can monitor the performance of your network connectivity whenever you need to via a secure web interface.
- 24/7 service and support : Consistent support is provided across the world, including local language support alongside a single point of contact for provisioning and troubleshooting.
Trust the experts
- BT is the world’s largest IP VPN provider
- We have more than 20 years’ experience in designing, running and managing global IP networks for government and for leading organisations around the globe.
- We have 20,000 support people in more than 75 countries, and the world’s biggest team of technical experts, with more than 4,000 Cisco-certified engineers and 560 Nortel-certified engineers.
- Our IP Connect services are available in 197 countries with hybrid VPN available in 177 countries.