Customer Relationship management

Products & services

BT One Voice

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With the challenges of today’s business environment, everyone is under increasing pressure to reduce costs. By switching your voice services to BT, your business could be saving money on local, national, mobile and international calls today.

Combining our highly competitive calling plans with our decades of experience means that your voice services are in the best of hands with BT.

Competitive call rates

We can offer you some of the most competitive rates in Ireland for local, national, international and calls to mobiles. We provide these services using the national phone network or, if your site is on the BT network, we will provide you with a direct voice service. You don’t need to worry about any disruption of service when you move to BT; your calls will be routed automatically and you will start saving straight away.


Simplicity - with BT looking after your voice estate, you will benefit from consistent Service Level Agreements across your sites.

Increased Cost efficiencies - by switching to BT and taking advantage of BT Billing Analyst, you can lower your operational, network and administration costs considerably.

Flexibility - we offer a choice of connectivity, numbering plans and billing to suit your business needs and a range of tailored services that ensure you get what you need, when you need it.

Seamless migration - you can rest assured that there will be minimal disruption of service when migrating between service options.


Choosing BT as your voice supplier offers you unique advantages. We can provide you with much more than just voice services. Our supporting product portfolio can complement your voice services, without the need for multiple suppliers:

Business continuity - we understand the impact service disruption can have on your business. We can offer you a tailored solution to minimise this risk, ensuring you are always open for business.

BT Billing Analyst – Benefit from our call analysis tool. Our easy to use software enables you to gain new insight into your telecoms spend and helps you to make the right business decisions. You can analyse calling patterns and detect unnecessary expenditure. On average, most companies save 5-15 %on their bills just by using BT Billing Analyst to manage their telecoms estate. BT Voice customers can download BT Billing Analyst for free in just a few clicks and request free one-to-one training directly from us.

Cost-effective meetings - BT’s conferencing services are designed to connect you and your colleagues around the world quickly and easily. Our best in class conferencing services allow you to reduce the number of face to face meetings you have to travel to (saving time and money), without compromising on the meeting’s communications requirements

BT Inbound services - scalable and cost effective solutions for your national and global needs. BT Inbound services allow your customers to contact you from wherever they are, combining BT reliability, local knowledge and global expertise.


Why BT

Working with a trusted partner

BT is a trusted supplier in Ireland and is headquartered in both Dublin and Belfast. With a proven track record in delivering network infrastructure, we invest significantly in our network across Ireland and throughout the world. We do this to provide high quality network services, while bringing the benefits of product innovation to our customers.

In Ireland, the scale and breadth of our local and global networks and services is unrivalled. To learn more about BT Ireland Voice, or how BT can help your business get the most from your ICT investment, contact your BT Account Manager, or fill in our online callback form here.




Download the BT One Voice Ireland Datasheet

BT One Voice >

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Download the BT One Voice Ireland Datasheet